Posted by Anitra St. Hilaire | March 26, 2024 | Comments (0)
As I work toward becoming a credentialed coach through the International Coach Federation (ICF), I’ve been reflecting on the impact of specific, essential skills in the evolving coaching landscape. The coaching landscape of 2024 demands not just adaptability but also a deep connection with clients, facilitated by a blend of modern technology, emotional agility, and a growth mindset. Here’s how these three essential skills are changing my approach to coaching.
Digital Fluency
Integrating technology in coaching is becoming increasingly helpful. In the post-COVID world, many of us already use tools like video conferencing and online scheduling. But what about adding new tools to your toolbox? For example, during a session with a client struggling to articulate goals, consider using a virtual whiteboard to help facilitate the conversation. Whiteboards can help clients visualize their objectives, transforming abstract thoughts into concrete plans. Including a visual element can add depth to your session, making it more engaging and impactful.
While technology can play an essential role in supporting the coaching experience, it’s a means to an end, not the end itself. It should enhance human connection, not replace it. Therefore, selecting and using technological tools with the client in mind is critical.
Emotional Agility
The ability to navigate complex emotional landscapes is more critical than ever. Emotional agility allows coaches to understand and manage their emotions effectively. It’s about being attuned to the emotional needs of individuals while steering them toward positive outcomes, fostering a culture of empathy and resilience. This can be challenging when the person you’re working with hits one of your hot buttons.
Flexing my emotional agility skills has been necessary when hearing stories about facing discrimination in the workplace. These stories resonate with me, given my past experiences, but I must recognize that emotional response and let it go immediately. Instead, I focus my energy on staying in the space with the client, avoiding projecting my personal story onto their situation, and ensuring that the coaching session remains client-centered and constructive.
Growth Mindset
As I deepen my coaching skills, I’m developing my ability to work with people who may not see learning and adaptability as ways to further their personal and professional development. By encouraging clients to view challenges as opportunities and setbacks as learning experiences, we can help foster resilience and continuous growth.
For example, a client who initially saw a career setback as a failure was able to change their perspective through effective questioning. They began to view it as an opportunity for growth, opening up new avenues and possibilities. This story is a testament to the power of reframing challenges as stepping stones to development. It’s not just about overcoming obstacles; it’s about learning from them and evolving.
An Invitation to Change
As I continue my path toward an ICF credential, these skills are increasingly becoming the foundation of my coaching philosophy. I invite you to consider how these skills might enrich your coaching journeys. Ask yourself the following questions to guide your own growth.
- How can I integrate innovative tools into my coaching while maintaining the human connection?
- How can I enhance my emotional agility to support my clients better?
- What strategies can I employ to foster a growth mindset?
Every coaching session is an opportunity for both the client and the coach to learn and grow. By integrating technology, emotional agility, and a growth mindset, we can ensure that 2024 is a year of growth and development for us and those we support. In embracing these skills, we’re not just adapting to the changing coaching landscape; we’re actively shaping it.
Anitra St. Hilaire
Anitra St. Hilaire, vice president of people at ThreeFlow, excels in fostering organizational growth through innovative people practices. With over 15 years of experience, she specializes in recruitment, development, and employee engagement, championing diversity, equity, inclusion, and belonging at every turn. Anitra’s expertise spans both public and private sectors, including notable roles at Harvest, GOOD Worldwide, Teach for America, Merrill Lynch, Deloitte, and Procter & Gamble. Currently pursuing a coaching certification, Anitra’s commitment to ongoing development and empowering others underscores her impactful leadership. Connect with her on LinkedIn.
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